Lateef Kirsten was my agent for several years until I moved to another state 7 years ago. I just moved back to Oregon and of COURSE I transferred my policies to him. He's super nice, and Christine and Heather are terrific as well. Highly recommend them!

I recently had the pleasure of working with Eric Sanford. He was very knowledgeable and made the process very easy and smooth. I shopped around for a few other quotes and this agency was by far the best. I truly appreciated Eric's professionalism and his ability to connect which is so important. I am extremely happy with my policies. If you're looking for insurance of any kind, I would recommend giving Eric a call! Thanks again Eric!

I've communicated with Heather in Lateef's office for years, and I've been happy with her willingness to help and with how much she knows about the finer details of the insurance business. I appreciate having one specific person to turn to each time I have a question or concern. In so many businesses, there's no continuity of care, but that's not a problem here. My rating is based on quality customer service; I have not recently investigated pricing with other insurance companies, so I can't speak to whether their pricing is the best. However, I'm happy at State Farm because of the quality customer service.

FIVE AND A HALF WEEKS AGO the office manager said she assured me that Lateef would call me back, FIVE AND A HALF WEEKS AGO. She is lazy, duplicitous, and says whatever comes to mid to get you off the phone so she can go back to ignoring any issues. Monday AM I had to call State Farm Corporate to initiate cancelling my policies, and then called the local office, she 'assured' me (she does that a lot) and said SHE would email me before COB. OF COURSE she did not. I called State Farm Corporate last night and they sent an email to the local office to assist me and get the email done. This morning the local State Farm refused my call AGAIN. I went to GEICO and they took care of me within 10 minutes had policies forwarded, and 50% cheaper. Their (GEICO's) professionalism and follow through is light years ahead of State Farm & Lateef Kirsten's agency. Do yourself a favor and leave State Farms and the exorbitant pricing and abysmal service and check GEICO out. Get the service you deserve and have paid for.

Eric S Sanford- State Farm Agent, he is a true representation of superior customer service, since starting at State Farm I have not had an experience with a state farm agent like I have had with him he goes above and beyond for me, and my family, he is honest, educated and empathetic. Eric is the reason we keep our business at State Farm. Thank you so much Eric!